Thank you for visiting Cham Design Info! We are happy to have you here with us! Please read the Terms and Conditions carefully before using Cham Design Info services. The Terms and Conditions, Terms of Service Agreement, and as well as a contract between Cham Design Info and yourself are to make it clear as possible. For your convenience, we have the terms layout in a short summary followed by:

 

INTELLECTUAL PROPERTY RIGHTS:

 

Cham Designed Info and our content providers retain ownership of all intellectual property rights of any kind related to the website and services. We reserved all rights that are not expressly granted to you under these Agreements or by law. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements or concepts without express written permission from Cham Design Info.

 

Within our legal terms, we need the legal rights to host your content, publish it, and share it. You granted Cham Design Info the right to store all information and contents in our database and make backups, parse, and display your contents.  This license does not grant Cham Design Info the rights to sell your Content.

 

The use of Cham Design Info Services must not violate any applicable laws, including copyright laws, trademark laws, export control laws, or laws relating to other jurisdictions. Please make sure that you are using our Services in compliance with Canadian laws and any applicable regulations. You will not indulge in any conduct that could be construed as damaging to Cham Design Info’s reputation or goodwill, as well as to conduct that may cause the company to become disreputable or cause harm.

 

RETAINED OWNERSHIP OF AND RESPONSIBILITY FOR YOUR CONTENT, WE NEED YOU TO GRANT CHAM DESIGN INFO CERTAIN LEGAL PERMISSIONS, LISTED:

 

Your Content will be posted publicly, including comments, issues, and contributions to others, which may be viewed. In other words, via using our services, you agree to allow others to view your Content.

 

You may grant further rights if you adopt a license.

You are to license Contents containing notice of licenses under those terms, and you acknowledge having the right to license that Content. And if you have a separate license that Content under different terms, such as contributor license agreement, that agreement will be superseded.

 

IF YOU’D LIKE TO USE CHAM DESIGN INFO TRADEMARKS, ARTWORKS, OR LOGOS, YOU MUST FOLLOW ALL TRADEMARK GUIDELINES, INCLUDING THOSE ON OUR LOGOS PAGE:

 

WHAT YOU ARE ALLOWED:

 

  • Use Cham Design Info artworks and logo to link to www.chamdesign.info.

  • Use Cham Design Info artworks and logo in social buttons to link to our website within your portfolio or profile and projects.

  • Use Cham Design Info artworks and logo to advertise our product has developed via us.

  • Use Cham Design Info artworks and logo to post in blogs or news articles about our services.

 

PLEASE CONTACT US:

 

  • If you want to use our artwork, images and videos are for mainstream media. You are not permitted to use or sell Cham Design Info without permission.

  • Cham Design Logo should not be used to represent your products. "Causes" are prohibited, including spam, unsolicited mail, fraud, scams, publishing, "chain letters", "pyramid schemes" or other unethical conduct.

  • Avoid naming your projects, domains, licensing, or containing anything that implies Cham Design Info’s endorsement.

YOU ARE RESPONSIBLE FOR KEEPING YOUR ACCOUNT SECURE WHILE YOU ARE ON OUR WEBSITE:

 

You are responsible for all content posted and activity that occurs under your Account.

 

You're responsible for maintaining the security of your Account and password. Cham Design Info cannot or will not be liable for any loss or damage from your failure to comply with these security terms.

 

You must be a human to create an Account. Accounts registered by automated methods are not permitted.
 

 

PRIVACY POLICY STATEMENT

 

Keeping clients' personal information safe and secure is very important to Cham Design Info, and we collect only necessary material and necessary information for this purpose. No personal information is shared with anybody outside our company until we receive your consent.

PRIVACY OF PAYMENTS

 

As part of our commitment to privacy, we accept Interac e-Transfer payment option to info@chamdesign.info. Therefore, we assure you that there is no issue at all with the privacy of the payment process and billing information.

INFORMATION COLLECTION

 

Cham Design Info collects the information of clients via Email, Phone, Contact Us, and Order Form and it is protected as per Cham Design Info's privacy policy. Client information is never disclosed, shared, or sold to third parties.

 

Initially, the personal information we require is the client’s name, company’s name, billing address, email address, secondary email, phone, and fax numbers, order details and place of residence and some of which are optional. Along with this, we need information in the creative brief to start working on your order.

 

Additionally, the collection of information includes opinions pertaining to complaints, appreciation, and comments about the product.

 

You will also be required to provide technical information, which can include your IP address, browser version, operating system, and the time and date at which you visited. This data is also collected through Google Analytics or some similar software.


 

USAGE OF COLLECTED INFORMATION

 

First, the information we collect helps us to understand exactly what product you need and what special things would you require in it, and secondly the billing information is inevitable for the payment process.

 

The email addresses are used for communication about order status, comments and opinions, and delivery of the finalized product. The Cham Design Info service cannot be used without a valid email address. Any other information requested, such as your real name, is optional, unless you are accepting these terms on behalf of a legal entity or if you opt for paid Account or payments, in which case additional information will be necessary for billing purposes.

 

Moreover, we may send emails of updates on the website, promotional offers, launch of a new product/service, and the latest news in the industry.

 

This information also helps us to improve our marketing strategies and compile the record of the most retail products.


 

CONFIDENTIALITY

 

Confidentiality is surely a serious concern, and we are fully aware of the fact, and therefore we never compromise over the confidentiality of our clients’ information.

 

You will receive a confirmation email that contains the information we need to process your order. Therefore, your entire information such as name, billing address, email address, phone number, fax, etc. is treated as confidential and stored on a secure server which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure you that your personal information will never be released to any third party in any circumstances until you allow, or we are forced by law.

 

AMENDMENTS

 

Cham Design Info may amend its privacy policy for more strict security concerns if needed. However, the entire amendments about personal information security concerns will be declared with prior notice of the effective date of amended or updated privacy policies.

 

CONDITIONS OF INFORMATION DISCLOSURE

 

It is our main priority to avoid the disclosure of information. However, the information disclosure may be necessary if there is a judicial proceeding, court order, or another legal procedure in the country.

REVISION POLICY

 

The number of revisions your package allows depends on the package you choose, and you can choose as many revisions as stipulated in the package details. Our objective is to provide you with the best services possible and we will continue developing the perfect layout of your web and mobile application until your requirements are satisfied. You are not liable to pay an additional price if the design concepts are not changed.

 

REFUND POLICY

 

Cham Design Info does not offer refunds in the following situations:

  • The package is selected, and your primary design concept has been approved.

  • You have demanded revisions.

  • Any changes/revisions requested after the designs are finalized will be treated as a new order and charged separately.

  • The cancellation has been made due to reasons non-related to the company.

  • The company/client has not contacted Cham Design Info for more than 2 weeks of the project.

  • The company’s terms of service agreement have been violated.

  • Other company or designer has been approached for the same project.

  • The creative brief is lacking in the required information.

  • A complete redesign has been demanded.

  • The claim has crossed the given ‘request for refund’ time span (7days)

  • The business is closing or changing its name or business.

  • In no circumstances will there be a refund for reasons such as 'change of mind', 'disagreement with partner', or other reasons that do not pertain to the service.

  • The client will not be entitled to any refunds after 7 days, from the date of purchase.

  • Deposits for service bundles will not be issued upon unreasonable changes not listed in the bundle chosen.

  • Services including but not limited to Social Media Marketing/Management, Search Engine Optimization (SEO), Domain Registration, Logo Copyrights & Trademarks, Web Hosting & Paid Plugins (SSL/DDoS) are not entitled to refunds under any circumstances.

  • In the case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.

  • Refund requests will not be entertained once the logo/website designs are approved.

CLAIM YOUR REFUND

 

You can claim your refund by sending an email at info@chamdesign.info.

 

As soon as we receive your refund request, we will respond to you at our earliest, once the required analysis is completed, and we will initiate the process.

 

After you have received your refund, you will not have any rights to any designs submitted by Cham Design Info, the information will be submitted to the Copyright Acquisition of the Government Copyright Agencies to maintain legality.


COMMUNICATION POLICY

  • Communication via any other platform aside from "...@chamdesign.info" or any other numbers not provided by us or provided on our official website is not the responsibility of Cham Design Info.

  • Our company is not liable for any damages caused by other contact details not provided by us.

  • Project activation charges will apply if the client fails to respond over a period of 48 days.

  • We take full responsibility for all the information provided through our official domains.

The above agreement cannot be extended by applicable law. With the provision of services and the use of your Content without attribution, you accept that Cham Design Info may make reasonable adaptations of your Content so that our websites or mobile applications function properly. If you believe that our services violated your copyright, please contact us in accordance with our Terms and Conditions.

 

The Terms and Conditions refer, collectively, to all the terms, conditions, notices contained or referenced in this document (the “Terms of Service Agreement” or the “Terms and Conditions”) and all other operating rules, policies, and protocols that we may publish from time to time on the Website.